User Support & Training

ISTANBUL IT SERVICES’ IT Support service is designed around the needs of clients and their individual users. Our engineers, backed by the power of ISTANBUL IT SERVICES Platform, deliver exceptional responsiveness and accountability.

User IT support and training is a people business. It is people who experience the everyday problems that stand in the way of efficient working. Equally, it takes other well qualified people to resolve such problems satisfactorily. Acknowledging this, we put exceptional amounts of effort into recruiting talented, motivated problem-solvers, who genuinely enjoy human interaction. ISTANBUL IT SERVICES support engineers are all technical experts, able to resolve IT problems swiftly.

But, equally importantly, we recruit to ensure that they also have exceptional interpersonal skills. These high quality people are then supported with market leading support systems (the ISTANBUL IT SERVICES Platform), and work within a culture where success is always measured in terms of client satisfaction, and where constant self-improvement is the norm.